Help Desk

Welcome to Sunwing Family Resort! Our Help Desk is open and at your service 24 hours a day with your guides for Tjäreborg/Ving/Spies.

We can also help with the following:

  • Order a taxi. Check fares here.
  • Book excursion & sightseeing tips.
  • Book restaurant.
  • Rent a car and bike.
  • Order birthday cakes & flowers.
  • Currency exchange.
  • Replace your pool & beach towel (please bring your used towel to the Help Desk).
  • Check in your baggage in a breeze, right at your hotel.

Other services include:

Mini golf balls €3.10
Tennis racket €1.50
Sunbed at the Beach €4.50
Safety Locker €2.00/3.00 (for departure day)

* Please note that all services are subject to availability.

Your Birthday Party

Are you celebrating a birthday during your stay with us? Please contact Help Desk at least a day before the birthday and we will organize a party at J.O.S. for you with the following included:

  • Lollo & Bernie Birthday cake
  • Fresh juice or smoothie
  • Lollo & Bernie decoration
  • Lollo or Bernie visit
Up to 8 persons €120
Up to 10 persons €150
Up to 12 persons €180

 

Local Tax in Greece

The Greek Ministry of Tourism has introduced a hotel stay tax which is paid in cash prior to your departure. The amount of the tax is based on the official rating of the accommodation you’ve booked, according to the local Tourist Board classification. This also applies for day use of an apartment. The tax (€3) will also be charged prior to departure.

Keep in mind that your tour operator’s classification of the hotel may differ from the official classification below:

5-Star Hotel/Apartment €4/day
4-Star Hotel/Apartment €3/day
3-Star Hotel/Apartment €1.50/day
2-Star Hotel/Apartment €0.50/day
1 -Star Hotel/Apartment €0.50/day